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Information under YOUR FLIGHT Assistance required

Air Southwest endeavours to meet the requirements of passengers with special needs. For safety and operational reasons however it is necessary to limit the number of passengers who are unable to ascend and descend the aircraft steps unaided to a maximum of two. Due to Health and Safety requirements, customers requiring a lift to manage the aircraft steps must weigh less than 18 Stone (115 kilos). Customers should notify us in advance of their requirements by telephoning our call centre on 0870 241 8202 where our staff will do their best to assist. There will be no additional charge for using the services of the Call Centre in such circumstances.
It is not possible to accept passengers with a level of disability which requires the presence of a care assistant unless a care assistant is travelling with that passenger.

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Click on the box "Assisted Travel"

Our aim is to make travelling with us as simple as possible; for this reason we provide special assistance to passengers who have additional requirements. This page is a summary of accessibilty information available on the Arriva Trains Wales website to help you make your journey go as smoothly as possible. Click on the underlined headings and/or words will take you a page containing more detailed information on each topic.

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The National
ONE STOP SHOP FOR ACCESSIBLE TOURISM IN AUSTRALIA AND OVERSEAS

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Follow links from FAQS
Passengers’ folding wheelchairs and pushchairs may be carried free of charge in addition to their normal baggage allowance, wherever possible. Other large items may be taken, but only by prior arrangement. If you are taking a wheelchair, pushchair, or other large or unusual item please call our reservations desk on 08456 20 21 22 to discuss your requirements before booking your travel.
Blue Islands will always try to accommodate passengers with special needs; however, restrictions placed upon us by the type of aircraft in service may mean we cannot cater for all requirements. Passengers with special needs who book their seats over the telephone must advise the company of their requirements at the time of booking. Passengers purchasing seats over the Internet must then contact the company quoting their six letter booking reference, to give details of their requirements.

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Go to Contact Us scroll down to Special Assistance and then enter More information window.

bmi is committed to providing the best care possible for our customers requiring extra assistance.

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At the foot of the Home page go to FAQs, scroll to the end for Special requirements.

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For information under At the Airport click on Special Assistance

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Go to Information on the top bar, then to Travel preparation, then to special assistance and then to disability assistance.
To help us provide you with the necessary service for your needs please let us know how we can help you.

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Go to the bottom of the Home Page for Passenger Assistance. Then follow link What Happens If I Require Special Assistance?

You must inform the reservations team at the time of booking. If you require a wheelchair please advise the reservations team reservations [at] brit-int [dot] co..uk">reservations [at] brit-int [dot] co..uk. We have disabled parking and there is a drop off and pick up point outside the terminal building.

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Under On Board see Assisted Travel

We seek to make your journey a pleasant and successful experience and aim to provide all necessary assistance to disabled customers across our network, whether booked in advance or not. We recommend that assistance is requested at least 24 hours in advance whenever possible to allow us the best opportunity to meet your needs.

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Thousands of people need the Changing Places toilets that would help them to enjoy the day to day activities many of us take for granted.
The Changing Places Consortium has launched its campaign on behalf of those people who cannot use standard accessible toilets.This includes people with profound and multiple learning disabilities and their carers, as well as many other disabled people.
They need Changing Places toilets with enough space and the right equipment, including a height adjustable changing bench and a hoist.

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At Chiltern Railways we want to provide a great service for all our passengers, including those with special travel needs or who just appreciate a helping hand.

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Go to Travel Information, then Travel Planning and follow the link for Physically Challenged Pax

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Under Customer Service click on Travel Assistance

We want travelling with us to be easy for all our customers, from when you plan your journey to when you arrive at your destination. If you require any extra assistance to help you make your journey, we offer our JourneyCare service.

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If you have a disability that makes travelling by train difficult you might qualify for the Disabled Persons Railcard. The Railcard allows you to get a 1/3 off most rail fares throughout Great Britain. If you're travelling with an adult companion they also can get the same discount - so you can save money for your friends too!

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